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Report a Problem

Get help for content purchased from PelfoxNite.


You may lose access to refunded items.
Refund decisions take 24 to 48 hours.

To prevent unauthorized purchases made by a child or minor, you can request to enable parental controls on the account by contacting us via our support service.
To avoid unexpected charges, manage your subscriptions.

To find out if you can benefit from a refund, you must send a request.

The refund policy may vary from country to country. Please inquire in advance.